What was decided upon? (e.g. what has been updated or changed?)
The following notices are being sent out to library users at the following schedules:
- “due date reminder” 7 days before the item is due, the email is out at 2am
- “due today notice” the day when the item is due, that email is out at 5am
- “overdue reminders” when the item is overdue 8 days, 15 days, and 23 days, those emails are out at 5am
- “lost to bill notice” when the item is overdue 30 days with a bill statement, emails out at 5am
Why was this decided? (e.g. explain why this decision was reached. It may help to explain the way a procedure used to be handled pre-Alma)
To establish efficient communication with library users
Who decided this? (e.g. what unit/group)
Access Services Group
When was this decided?
At the implementation of the system
Additional information or notes.