Process billing/credits for graduated students

  • Graduated students are automatically turned into Alumni once their records expire in student feed (this happens on Tuesdays when LTDS runs an inactivation script against VU inactive feed).
  • Once graduated student accounts change to “Alumni”, their bills/credits are no longer sending over to Student Account
  • If staff are issuing credits to a recent graduated student, please
    • Try do it after Tuesday  (timing is important, because student inactive feed happens on Tuesdays)
    • update the student user record to “graduate student” or “undergraduate student”, so that their credits can be sent over to Student Account on Sunday night.
    • Double check next Monday to ensure credits are sent over to Student Accounts. If not, please submit an Inform for LTDS to investigate.
  • The student account will return to Alumni the following Tuesday when inactivation script runs against to the VU inactive feed.