Rapido Borrowing Mediation Rules

We have set up the following Borrowing Mediation Rules: 

  1. Document Delivery – Self Owned
    • When requested item is owned by the institution and available, stop the request, create it as a lending request, to fulfill locally 
    • Applied label: document_delivery; self_owned
    • Action: fill locally 
  2. Request with Notes
    • If Note field is not empty, stops the request
    • Applied labels: patron_note
    • Escape labels: Note_Reviewed
  3. BlankILL Form Request 
    • If request created from blank form, stops the request for staff review 
    • Applied labels: Created_From_Blank_Form
    • Escape labels: Blank_Form_Approved
  4. Digital Request Missing Metadata
    • For Digital Borrowing Request, if missing ISSN, OCLC Number, Article/Chapter Title, stop the request
    • Applied label: Missing_Metadata
    • Escape label: Metadata_Added 
  5. Cancelled More than 5
    • Stop the request after a patron rquested more than 5 chapter from the same book 
    • Applied label: More_than_5
    • Action: Cancel Request, send the following cancellation note to the patron:  You’ve exceeded the maximum allowed number of 5 chapters and copyright guidelines. To proceed, please submit a request for a physical copy of the material. If you need assistance, feel free to contact us.